Terms of Service

Welcome to Kaya International. By accessing or using our website https://kayainternational.store and purchasing our products, you agree to these Terms & Conditions. Please read them carefully.

1. General

These Terms apply to all visitors, users, and customers of our website.
By using our website or placing an order, you accept these Terms.
We may update or modify these Terms at any time. Continued use means you accept the revised Terms.

2. Eligibility

You must be 18+ years old to make a purchase.
If you are under 18, you may use the site only under parental/guardian supervision.

3. Products & Availability

We deal in home decor, spiritual decor & wellness lifestyle products.
Product descriptions, photos & prices may change without prior notice.
We reserve the right to limit or discontinue products at any time.

4. Orders & Payments

You must provide accurate shipping, billing & contact information.
Orders may be cancelled if the information provided is incorrect or suspicious.
Payment methods accepted:
UPI / Debit Card / Credit Card / Net Banking / Wallets / COD (where available)
(Payment options depend on current gateway availability)
An order is processed only after successful payment authentication (except COD).

5. Shipping & Delivery

We aim to ship orders promptly; however, delivery times may vary due to logistics or unforeseen delays.
Detailed shipping terms are provided on the Shipping Policy page.
Tracking details are shared once the order is dispatched.

6. Returns, Refunds & Replacements

Returns & refunds are governed by our Refund & Return Policy.
Products damaged due to misuse, improper handling, or physical damage after delivery are not eligible.
Video recording during unboxing is recommended for claims.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential losses arising out of use of our products or website.
Our products are intended for decor & wellness inspiration purposes only.
We do not guarantee any spiritual, financial, health or metaphysical results.

8. Intellectual Property

All text, images, logo, design & content on this website belong to Kaya International.
Reproduction, copying, distribution or commercial use without written permission is prohibited.

9. Governing Law

These Terms shall be governed by the laws of India.
Any disputes will be handled in the jurisdiction of Delhi, India.

10. Contact Information

For support or queries:

📧 Email: support@kayainternational.store
📞 Phone: +91-9311052127
📱 WhatsApp Support: +91-7428755905
📍 Address: Geeta Colony, Delhi – 110031, India (Operational Office)